Privacy Policy

Effective Date: 09/01/2024
Last Updated: 09/24/2025

Davila & Associates, Inc. (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how it is shared.

Information We Collect

We may collect the following types of information:

Personal details such as your name, phone number, email address, and mailing address.
Payment and billing information when you purchase services.
Communication records when you contact us by phone, email, SMS, or online form.
Technical information such as your IP address, browser type, and usage data when you visit our website.

How We Use Personal Information

We use the information we collect to:

Provide translation, interpretation, transcription, and legal videography services.
Confirm and manage appointments.
Send service-related updates, confirmations, and reminders.
Respond to customer care requests and provide support.
Communicate important notices, updates, or policy changes.
Process payments and deliver invoices.

Sharing of Personal Information

We do not sell or rent your personal information. We may share personal information only in the following circumstances:

With service providers and vendors who help us deliver our services (e.g., payment processors).
When required by law or legal process.
To protect our rights, safety, or property.

SMS Messaging and Consent

By providing your phone number and opting in, you consent to receive SMS or MMS messages from Davila & Associates, Inc. for purposes such as appointment confirmations, reminders, and service notifications.

SMS consent is not shared with third parties.
Standard message and data rates may apply.
You may opt out at any time by replying STOP. Reply HELP for assistance.

Your Privacy Choices

You may opt out of receiving SMS messages at any time.
You may update your contact information by contacting us at (956) 630-1995 or info@translateservices.com.
You may request a copy of, correction to, or deletion of your personal information.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:
Davila & Associates, Inc.
Phone: (956) 630-1995
Email: info@translateservices.com
Website: www.translateservices.com